How to Change Back to Free File From Premium H and R Block Online?

Say hello to great tax preparation and upfront pricing. As one of the highest-rated tax prep apps, it's easy to see why Block has your back.

Use a different preparer last year? Switch quickly and easily when you file with H&R Block, plus get access to an H&R Block tax expert, enrolled agent, or CPA if you need one. With more than 60 years of tax preparation experience on your side, you can be sure you're getting your maximum refund -- guaranteed.

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MORE FOR FREE
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• Our H&R Block Free Online tax preparation includes credits and deductions other tax prep services might make you pay for, including student loan interest, tuition and fees, Social Security income, and unemployment income.
• Get a free mid-year tax check-in and free audit assistance.
• If you do want to upgrade to a paid tax prep product, you'll pay only when you're ready to file. Prepare your return, get help, and use all app features without paying a dime upfront.

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FILE YOUR WAY
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• Find the product that meets your needs. We've got you covered with Free Online, Deluxe Online, Premium Online, and Self-Employed Online tax products without ever leaving the app.
• Tax prep is even easier with H&R Block Online Assist. Our online on-demand tax help option means tax experts, enrolled agents, and CPAs can offer unlimited help..
• With Tax Pro Review, a tax pro conducts a line-by-line review of your return, then signs and e-files it. All tax forms are included, so you'll be able to file for even the most complex credits and deductions.

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FAST AND SECURE TAX PREP
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• With E-File Quick Look, you can get return status updates delivered straight to the Tax Prep App homepage or by using the quick look shortcut on enabled devices.
• Take pics and upload PDFs of your tax docs. Import docs important to you (like last year's 2019 return, your W-2, or 1099) during tax prep to jump-start your taxes and make filling out forms quick and easy.
• Do your taxes on the go, from wherever life takes you. If you're a returning H&R Block client, sign in with your existing account to make things easier. New to Block? Create an account, easily import your last return, and save all your work as you go.
• Turn on enhanced two-factor authentication with Google Authenticator when you create or manage your existing account.
• FaceID and TouchID sign-in options make it easier and faster to sign in.

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SIMPLE HELP
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• One-tap help -- Our Help Center is stocked with answers, advice, and assistance -- and it's just a tap away.
• Our Secure Messaging makes it easy to ask our tax experts specific questions about your return.
• You can prepare and file your 2020 return in-app or sign in on any device to pick up where you left off.

Your privacy, security, and guarantees are important to us. Please visit hrblock.com to learn more.
Privacy Policy: https://www.hrblock.com/universal/digital-online-mobile-privacy-principles.html
Service Agreement: https://idp.hrblock.com/idp/Authn/OnlineServiceAgreement.html
Data Security: https://www.hrblock.com/data-security/
Guarantees: https://www.hrblock.com/guarantees/

What's New

Dec 1, 2021

Version 11.0.0

This release brings our new look to life. You'll still get the same 5-star tax prep experience, with some added color, more intuitive functionalities, and real-time updates on your return. Bugs? Yeah, we fixed those too.

Ratings and Reviews

4.8 out of 5

90.4K Ratings

Second to none!

This app is amazing! The layout of this app is perfect. The simplistic layout of the app makes it easy to focus on the task at hand, and the easy to understand instructions (with added helpful hints - just in case) make this app stand out from its competitors. The flow from one page to the next is flawless and when/if you have a question as to whether or not you qualify for certain breaks/exemptions, you can rest easy knowing that they guide you through that process by telling you to select all of them and their software will calculate your information and let you know whether or not you qualify. They also include the option for live chat with an H&R Block tax expert should you need it. All in all, this is the perfect app for people who don't have the time or luxury of scheduling and upholding face to face meetings or standing around in long lines waiting to see a CPA.

Oh, also worth mentioning is that they offer all of the same benefits that you'd get filing in office. You can purchase identity theft/fraud protection as well as audit protection. Both of these options can be added independently or as a combination for a small (and extremely fair) fee. I'd recommend everyone take advantage of these options, however, it is nice that they don't pressure you into purchasing these options through annoying pop-up ads and instead ask you just before you proceed to the final step of submitting your forms via e-file.

Looks like you've found the app's new tax navigation! Moving from section to section has never been easier by scrolling and tapping :) Thank you so much for your review and for being an H&R Block Tax Prpe App client. We appreciate your business and look forward to helping with your 2019 return next year.

Reliable, Quick and Easy, Tax Consultant Support

I enjoy using H&R Block to file my taxes. I have used H&R Block software for several years and before that their TaxCut software. Being able to do your tax return and home is a major plus. Much better than gathering all your documents together and going to an account or tax prep office. The app or software guide you through in a quick and easy process. I use the Deluxe edition to itemize my taxes and I'm typically finished within two hours. I also like the H&R Block app or software maximizing the amount I receive in my tax return by providing yes or no questions and, select all that apply check boxes. After answering the question, you are taken directly to the sections that apply specific to your situation. As you move quickly along, the app or software show you a real-time total of the return or owe amount. I also like the option to have a live tax consultant available to me 7/24 and a representative with me if I were to be audited. Thank you H&R Block for making a typical stress for task quick and easy from start to e-file with a tax refund in my bank account with around a week to ten days!

Lack of customer support

Normally I love H&R Block. I've been using them for years. I even used to go into the office and had them done in person. But this time was ridiculous... I accidentally selected the wrong plan. I selected premium when all I really needed was plus and you can downgrade but someone from the tech department or whatever has to reach out to you and they wipe the slate clean and you have to start over. The only problem is your sitting in chat hold and if you set your phone down for a second and your screen times out or you accidentally lock the screen it closes out the chat que and you have to start the whole process over. One time I was in the air and finally got 3rd in line and a message came up saying chat service was closed. Are you kidding me??? It wasn't worth the headache to save $25 so I just kept the Premium plan. I was planning on buying a couple of their up sales at the end but decided against it since I already over paid.

We apologize for any issue encountered. Please contact our customer service team at 855-897-8639 so that we can access your account, review the issue and assist directly. Thank you.

App Privacy

The developer, HRB Tax Group, Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Contact Info
• Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

• Purchases
• Financial Info
• Contact Info
• User Content
• Identifiers
• Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

• Usage Data
• Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

HRB Tax Group, Inc.

Size

77 MB

Category

Finance

Compatibility

iPhone

Requires iOS 13.0 or later.

iPad

Requires iPadOS 13.0 or later.

iPod touch

Requires iOS 13.0 or later.

Age Rating

4+

Copyright

© 2019-2020 H&R Block Digital LLC. All rights reserved.

Price

Free

• Developer Website
• App Support
• Privacy Policy

Supports

• 

  Family Sharing

  With Family Sharing set up, up to six family members can use this app.

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How to Change Back to Free File From Premium H and R Block Online?

Source: https://apps.apple.com/us/app/h-r-block-tax-prep-and-file/id482050344

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